You can use the following payment methods to make a purchase in our on-line store: debit cards and credit cards (Visa, Mastercard, Maestro, Diners), PayPal and payment on delivery (with cash or card).
When paying, make sure you go through the whole payment process in the same window. Do not open a new tab, window or browser. If you do not do so, an error might occur and you might not finish the payment process successfully.
If you pay by Maestro debit card, make sure that you first activate it for online shopping (you can do that in the bank that issued your card).
To ensure card payment security, all the data on the card is encrypted. All payments are done in accordance with The Payment Card Industry Data Security Standard (PSI DSS).
After you pay for your order, we will send you the invoice by e-mail. The list of ordered items will be enclosed in your package.
Payment by debit or credit card
If the card was declined, check:
- the card’s expiration date (the card might have expired),
- if you have exceeded your authorized spending limit (the payment might be larger than the maximum transaction allowed for your account),
- if you have entered all the information correctly and filled in all the required fields,
- that your card supports 3D Secure protocol.*
*If your card does not support 3D Secure protocol, we advise you make your payment by using PayPal, which is a simple and free solution for safe online shopping. However, you can also pay by cash on delivery.
Cash on delivery
If you opt for payment on delivery, you will pay for your order by cash or card to the courier that delivers your package. Also, in the GLS Parcel Shop or the Parcel Locker you can pay for your order by card.